Patient Experience Episodes

Jan. 8, 2026

Finally, a Loyalty and Rewards App That Actually Works

Patient loyalty is the engine behind practice growth. Loyalty members are 140% more valuable than the average patient, and just 19% of your patients may already be driving more than half your revenue. Clark Cave, CEO of Model...

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Oct. 25, 2023

Less Spiels, More Doctoring - David Canes, MD, Urologist

Dr. David Canes did not set out to start a company. The classic “reluctant entrepreneur,” he had a problem and set out to solve it when he realized he could also help his colleagues and their patients. There is no shortage of content on the internet...

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